:root {
    --bg: #07111f;
    --panel: rgba(14, 24, 42, 0.82);
    --panel-2: rgba(11, 18, 32, 0.95);
    --text: #edf4ff;
    --muted: #90a4c2;
    --line: rgba(122, 164, 237, 0.12);
    --primary: #32c8ff;
    --primary-2: #4f8cff;
    --danger: #ef4444;
    --danger-bg: rgba(239, 68, 68, 0.14);
    --success: #6ee7a0;
    --warning: #fde68a;
    --offline: #cbd5e1;
    --radius: 22px;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    font-family: "Inter", sans-serif;
}

body {
    background:
        radial-gradient(circle at top left, rgba(50, 200, 255, 0.12), transparent 24%),
        linear-gradient(180deg, #030813, var(--bg));
    color: var(--text);
    min-height: 100vh;
}

button,
input,
textarea {
    font: inherit;
}

input,
textarea {
    outline: none;
}

.hidden {
    display: none !important;
}

/* AUTH */
.auth-screen {
    min-height: 100vh;
    display: grid;
    place-items: center;
    padding: 24px;
}

.auth-card {
    width: min(100%, 460px);
    background: rgba(11, 18, 32, 0.95);
    border: 1px solid rgba(122, 164, 237, 0.12);
    border-radius: 24px;
    padding: 26px;
    box-shadow: 0 24px 44px rgba(0, 0, 0, 0.35);
}

.auth-header {
    margin-bottom: 22px;
}

.auth-header h1 {
    font-size: 2rem;
    margin-bottom: 6px;
}

.auth-header h1 span {
    color: var(--primary);
}

.auth-header p {
    color: var(--muted);
}

.auth-tabs {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 10px;
    margin-bottom: 18px;
}

.auth-tab {
    border: 1px solid var(--line);
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.03);
    color: var(--text);
    padding: 12px 14px;
    cursor: pointer;
}

.auth-tab.active {
    background: linear-gradient(135deg, var(--primary), var(--primary-2));
    color: #02111f;
    font-weight: 700;
}

.auth-form {
    display: grid;
    gap: 14px;
}

.auth-form input {
    width: 100%;
    padding: 14px 16px;
    border-radius: 14px;
    border: 1px solid var(--line);
    background: rgba(255, 255, 255, 0.03);
    color: var(--text);
}

.auth-divider {
    position: relative;
    text-align: center;
    margin: 16px 0;
}

.auth-divider::before {
    content: "";
    position: absolute;
    top: 50%;
    left: 0;
    width: 100%;
    height: 1px;
    background: var(--line);
}

.auth-divider span {
    position: relative;
    padding: 0 12px;
    background: rgba(11, 18, 32, 0.95);
    color: var(--muted);
}

.google-btn {
    width: 100%;
    padding: 14px 16px;
    border-radius: 14px;
    border: 1px solid var(--line);
    background: rgba(255, 255, 255, 0.04);
    color: var(--text);
    cursor: pointer;
    font-weight: 600;
    transition: 0.2s ease;
}

.google-btn:hover {
    background: rgba(255, 255, 255, 0.08);
}

/* APP */
.dashboard-layout {
    min-height: 100vh;
    display: grid;
    grid-template-columns: 280px 1fr;
}

.sidebar {
    padding: 28px;
    border-right: 1px solid var(--line);
    background: rgba(6, 12, 24, 0.88);
    backdrop-filter: blur(14px);
    position: sticky;
    top: 0;
    height: 100vh;
}

.brand {
    font-size: 1.9rem;
    font-weight: 800;
    margin-bottom: 34px;
}

.brand span {
    color: var(--primary);
}

.sidebar-nav {
    display: grid;
    gap: 10px;
}

.nav-item {
    padding: 14px 16px;
    border-radius: 14px;
    color: var(--muted);
    background: transparent;
    border: none;
    text-align: left;
    cursor: pointer;
    transition: 0.25s ease;
}

.nav-item:hover,
.nav-item.active {
    color: var(--text);
    background: rgba(255, 255, 255, 0.04);
}

.sidebar-card {
    margin-top: 28px;
    padding: 18px;
    border-radius: 18px;
    background: linear-gradient(180deg, rgba(18, 31, 55, 0.9), rgba(9, 18, 33, 0.9));
    border: 1px solid var(--line);
}

.sidebar-card p,
.sidebar-card span,
.panel-subtext,
.settings-note,
.ticket-detail-meta {
    color: var(--muted);
}

.sidebar-card h3 {
    margin: 6px 0;
}

.main-content {
    padding: 28px;
    overflow: hidden;
}

.topbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 18px;
    margin-bottom: 28px;
}

.welcome {
    color: var(--muted);
    margin-bottom: 6px;
}

.topbar h1 {
    font-size: 2rem;
}

.topbar-right {
    display: flex;
    align-items: center;
    gap: 14px;
    flex-wrap: wrap;
}

.search,
.profile-pill,
.primary-btn,
.secondary-btn,
.danger-btn,
.ticket-reply-form textarea {
    border: 1px solid var(--line);
    border-radius: 14px;
}

.search,
.ticket-reply-form textarea {
    background: rgba(255, 255, 255, 0.03);
    color: var(--text);
    padding: 14px 16px;
}

.search {
    min-width: 220px;
}

.profile-pill {
    padding: 14px 18px;
    background: rgba(255, 255, 255, 0.04);
}

.menu-btn {
    display: none;
    margin-bottom: 10px;
    padding: 8px 12px;
    border-radius: 10px;
    border: 1px solid var(--line);
    background: rgba(255, 255, 255, 0.03);
    color: var(--text);
    cursor: pointer;
}

.section-view {
    display: none;
}

.section-view.active {
    display: block;
}

.stats-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 18px;
    margin-bottom: 18px;
}

.stat-card,
.panel {
    background: var(--panel);
    border: 1px solid var(--line);
    border-radius: var(--radius);
    backdrop-filter: blur(14px);
    box-shadow: 0 14px 34px rgba(0, 0, 0, 0.18);
}

.stat-card {
    padding: 22px;
}

.stat-card p,
.stat-card span {
    color: var(--muted);
}

.stat-card h2 {
    font-size: 2rem;
    margin: 10px 0 8px;
}

.content-grid,
.analytics-grid {
    display: grid;
    gap: 18px;
}

.content-grid {
    grid-template-columns: 1.4fr 0.8fr;
}

.analytics-grid {
    grid-template-columns: 1fr 1fr;
}

.panel {
    padding: 22px;
}

.panel-header {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 20px;
    align-items: center;
}

.panel-header-wrap {
    flex-wrap: wrap;
}

.panel-header span {
    color: var(--muted);
}

.bars {
    height: 260px;
    display: flex;
    align-items: end;
    gap: 14px;
}

.bar-wrap {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 10px;
}

.bar {
    width: 100%;
    border-radius: 999px 999px 16px 16px;
    background: linear-gradient(180deg, var(--primary), var(--primary-2));
    animation: growBar 1s ease;
}

@keyframes growBar {
    from {
        height: 0;
    }
}

.bar-wrap span,
.activity-list li,
.info-card p {
    color: var(--muted);
}

.activity-list {
    list-style: none;
    display: grid;
    gap: 16px;
}

.activity-list strong,
.info-card strong {
    color: var(--text);
}

.table-panel {
    overflow: hidden;
}

.table-wrap {
    overflow-x: auto;
}

.primary-btn,
.secondary-btn,
.danger-btn,
.action-btn,
.icon-btn {
    cursor: pointer;
}

.primary-btn {
    background: linear-gradient(135deg, var(--primary), var(--primary-2));
    color: #02111f;
    padding: 12px 16px;
    font-weight: 700;
    border: none;
}

.secondary-btn {
    background: rgba(255, 255, 255, 0.04);
    color: var(--text);
    padding: 12px 16px;
}

.danger-btn {
    background: var(--danger-bg);
    color: #fecaca;
    padding: 12px 16px;
}

table {
    width: 100%;
    border-collapse: collapse;
}

th,
td {
    padding: 16px 12px;
    text-align: left;
    border-bottom: 1px solid var(--line);
    vertical-align: middle;
}

th {
    color: var(--muted);
    font-weight: 600;
}

.status,
.ticket-status {
    padding: 7px 12px;
    border-radius: 999px;
    font-size: 0.85rem;
    display: inline-block;
}

.status.online {
    background: rgba(22, 163, 74, 0.15);
    color: var(--success);
}

.status.away {
    background: rgba(250, 204, 21, 0.15);
    color: var(--warning);
}

.status.offline {
    background: rgba(148, 163, 184, 0.12);
    color: var(--offline);
}

.ticket-status.open {
    background: rgba(59, 130, 246, 0.16);
    color: #93c5fd;
}

.ticket-status.pending {
    background: rgba(250, 204, 21, 0.15);
    color: var(--warning);
}

.ticket-status.closed {
    background: rgba(22, 163, 74, 0.15);
    color: var(--success);
}

.action-group {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.action-btn {
    padding: 8px 12px;
    border-radius: 10px;
    border: 1px solid var(--line);
    background: rgba(255, 255, 255, 0.03);
    color: var(--text);
}

.action-btn.delete {
    color: #fecaca;
    background: rgba(239, 68, 68, 0.08);
}

.ticket-list {
    display: grid;
    gap: 14px;
}

.ticket-card {
    background: rgba(255, 255, 255, 0.02);
    border: 1px solid var(--line);
    border-radius: 18px;
    padding: 18px;
    display: flex;
    justify-content: space-between;
    gap: 14px;
    align-items: center;
    flex-wrap: wrap;
}

.ticket-meta h4 {
    margin-bottom: 8px;
}

.ticket-meta p {
    color: var(--muted);
}

.analytics-list {
    list-style: none;
    margin-top: 18px;
    display: grid;
    gap: 12px;
}

.settings-actions {
    display: flex;
    gap: 14px;
    flex-wrap: wrap;
    margin-bottom: 16px;
}

.custom-select {
    position: relative;
    min-width: 180px;
}

.select-trigger {
    width: 100%;
    background: rgba(255, 255, 255, 0.03);
    color: var(--text);
    border: 1px solid var(--line);
    border-radius: 14px;
    padding: 14px 16px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    cursor: pointer;
}

.select-arrow {
    opacity: 0.8;
    transition: transform 0.2s ease;
}

.custom-select.open .select-arrow {
    transform: rotate(180deg);
}

.select-menu {
    position: absolute;
    top: calc(100% + 8px);
    left: 0;
    width: 100%;
    background: #0b1220;
    border: 1px solid var(--line);
    border-radius: 16px;
    overflow: hidden;
    box-shadow: 0 18px 36px rgba(0, 0, 0, 0.28);
    display: none;
    z-index: 3000;
    pointer-events: none;
}

.custom-select.open .select-menu {
    display: block;
    pointer-events: auto;
}

.select-option {
    width: 100%;
    text-align: left;
    padding: 13px 14px;
    border: none;
    background: transparent;
    color: var(--text);
    cursor: pointer;
    transition: 0.2s ease;
}

.select-option:hover,
.select-option.active {
    background: rgba(50, 200, 255, 0.12);
}

.modal-backdrop {
    position: fixed;
    inset: 0;
    background: rgba(3, 8, 19, 0.7);
    display: grid;
    place-items: center;
    padding: 16px;
    z-index: 2000;
}

.modal-backdrop.hidden {
    display: none !important;
    pointer-events: none !important;
    opacity: 0 !important;
}

.modal {
    width: min(100%, 520px);
    background: var(--panel-2);
    border: 1px solid var(--line);
    border-radius: 24px;
    padding: 22px;
    box-shadow: 0 24px 44px rgba(0, 0, 0, 0.35);
}

.ticket-detail-modal {
    width: min(100%, 820px);
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 16px;
    margin-bottom: 18px;
}

.icon-btn {
    width: 40px;
    height: 40px;
    border-radius: 12px;
    background: rgba(255, 255, 255, 0.04);
    color: var(--text);
    border: 1px solid var(--line);
}

.modal-form {
    display: grid;
    gap: 14px;
}

.form-group {
    display: grid;
    gap: 8px;
}

.form-group label {
    font-weight: 600;
}

.form-group input {
    padding: 14px 16px;
    border-radius: 14px;
    border: 1px solid var(--line);
    background: rgba(255, 255, 255, 0.03);
    color: var(--text);
}

.full-btn {
    width: 100%;
    margin-top: 6px;
}

.info-card h3,
.settings-panel h3 {
    margin-bottom: 10px;
}

.ticket-detail-top {
    margin-bottom: 18px;
}

.ticket-status-box {
    display: grid;
    gap: 8px;
    max-width: 220px;
}

.ticket-messages {
    display: grid;
    gap: 14px;
    max-height: 360px;
    overflow-y: auto;
    padding-right: 4px;
    margin-bottom: 18px;
}

.ticket-message {
    background: rgba(255, 255, 255, 0.03);
    border: 1px solid var(--line);
    border-radius: 18px;
    padding: 14px;
}

.ticket-message-head {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 8px;
    flex-wrap: wrap;
}

.ticket-message-head strong {
    color: var(--text);
}

.ticket-message-head span {
    color: var(--muted);
    font-size: 0.9rem;
}

.ticket-message p {
    color: var(--text);
    line-height: 1.7;
}

.ticket-reply-form {
    display: grid;
    gap: 12px;
}

.ticket-reply-form input,
.ticket-reply-form textarea {
    width: 100%;
}

.ticket-reply-form input {
    padding: 14px 16px;
    border-radius: 14px;
    border: 1px solid var(--line);
    background: rgba(255, 255, 255, 0.03);
    color: var(--text);
}

.ticket-reply-form textarea {
    resize: vertical;
    min-height: 110px;
}

.toast-container {
    position: fixed;
    top: 20px;
    right: 20px;
    display: grid;
    gap: 12px;
    z-index: 5000;
    pointer-events: none;
}

.toast {
    min-width: 260px;
    padding: 14px 16px;
    border-radius: 14px;
    color: #edf4ff;
    background: rgba(11, 18, 32, 0.96);
    border: 1px solid rgba(122, 164, 237, 0.14);
    box-shadow: 0 16px 30px rgba(0, 0, 0, 0.26);
    transition: 0.25s ease;
}

.toast.success {
    border-color: rgba(34, 197, 94, 0.35);
}

.toast.error {
    border-color: rgba(239, 68, 68, 0.35);
}

@media (max-width: 1100px) {
    .stats-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .content-grid,
    .analytics-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 860px) {
    .dashboard-layout {
        grid-template-columns: 1fr;
    }

    .sidebar {
        position: fixed;
        left: -100%;
        width: 280px;
        z-index: 1000;
        transition: 0.3s ease;
    }

    .sidebar.active {
        left: 0;
    }

    .menu-btn {
        display: inline-block;
    }

    .topbar,
    .topbar-right {
        flex-direction: column;
        align-items: stretch;
    }

    .search,
    .custom-select {
        width: 100%;
        min-width: 0;
    }
}

@media (max-width: 560px) {
    .stats-grid {
        grid-template-columns: 1fr;
    }

    .main-content {
        padding: 18px;
    }

    .action-group,
    .settings-actions {
        flex-direction: column;
    }

    .action-btn,
    .primary-btn,
    .secondary-btn,
    .danger-btn {
        width: 100%;
    }

    .modal,
    .ticket-detail-modal {
        padding: 18px;
        border-radius: 20px;
    }
}